The right approach is elementary when preparing for your outsourcing project, searching for providers as well as deciding on the right call center.

Structure is provided by our free Excel template, which guides you through the entire outsourcing process and makes it clear for you:

  • Define your requirements
  • Create a provider list
  • Evaluate the providers
  • Make an informed decision

Want to learn more about how to approach your outsourcing the right way? Accompanying the workbook you will find the ebook "The Ultimate Guide to Outsourcing".

Use the template

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Download the Excel template and the accompanying ebook free of charge to ideally structure your outsourcing process.

100% free

From requirements definition and provider pre-selection to evaluation and decision, our workbook provides four templates.

4 in 1

Instructions give you a quick overview of how each worksheet works, making it easy to use.