Finding the Right
Call Center Is a Challenge
The number of call centers to which telephony and processing services can be outsourced is high. There are almost 800 call centers in Germany alone - throughout Europe, the choice of call center service providers increases many times over.
Clients are confronted especially with a high degree of intransparency in this market and a lack of insights. It is therefore hardly surprising that around 50% of all outsourcing projects fail in the long term.
Find the Right Call Center with Snubes
Leverage our efficient process for call center search and selection
- Brief wizard to create RFP in no time at all
By using our platform, you get access to industry insights, best practices and expert advice. This way, you can find the right call center in no time - and 100% free of charge.
Use our interactive wizard tool to create the perfect project brief in just a few clicks.
Get a list of matched call centers that our algorithm filtered out from the largest database of verified providers. Leverage exclusive insights to select the ideal provider and be part of our 93% matching success rate.
Just as important as choosing the right call center is its onboarding and management. Leave all that to Snubes: our Call Center Management promises long-term project success. Track your outsourcing performance via live reporting dashboards and optimize your call center performance with the support of our industry experts.
Finding a suitable outsourcing service provider through Snubes was very easy and our personal consultant helped us every step of the way. This is how we found a suitable partner.
Thanks to the Snubes platform, we were able to skip a large part of the outsourcing process and directly received a shortlist of suitable providers.
Snubes was the ideal approach for me. The service is free, requires little effort and the result is right.
The Advantages of the Snubes Platform at a GlanceThe Advantages of the Snubes Platform at a Glance
In our database of qualified providers, we currently list over 300 call centers from around 30 countries. Together with our partners, we cover all types of call center services: inbound telephony, outbound telephony, social media support and also back office.
Our partners are represented in around 30 different countries and speak over 50 different languages. This way, you achieve the necessary scope for your search and only receive offers from relevant providers for your comparison.
Thanks to our intelligent project description question process, you can create the requirements document for your order in no time at all. In this way, we ensure that all the relevant information is available for you to create accurate quotations. And you always have an overview of exactly which services you have requested.
From over 20 parameters, our smart algorithm calculates which call centers can best meet your requirements - and our team of experts completes your individual provider list by analyzing exclusive performance data for you.
In addition, you can of course take advantage of the advice of our experts with many years of experience in the call center sector at any time during the provider search.
After the successful matching with providers that best fit your requirements, you receive offers from the available providers - you don't have to do anything else. To make it easier for you to make your selection after receiving offers, our provider profiles clearly show what you need to know about a call center.
This way, you quickly and easily receive a selection of offers from the providers that meet your requirements and can make a provider comparison.
By using the Snubes platform for your contact center search, you have all the important information and files in one central system, can quickly see which providers have already sent offers and where feedback is still missing. This allows you to choose the right service provider faster and with more certainty.
With Snubes, you can avoid phone calls from service providers who may only give you empty promises, complicated Excel spreadsheets to compare providers, and long searches in your email inbox for received offers, non-disclosure agreements or status updates.
The best thing about the Snubes platform for you as a company is: it is completely free to use. There is no Free, Pro and Enterprise version. All customers get access to all features with no hidden additional costs. This is because we finance ourselves through the contributions of our partners. Of course, this still does not lead to higher overall costs for you, because the Snubes platform offers you an ideal negotiating position thanks to the comparison of several offers.