man thinking in front of laptop

Outsourcing Is Crucial for Your Success, but Hard to Get Right

Every second company wants to enjoy the benefis of outsourcing. However, only about 50% of companies find the right service provider for a successful collaboration.

The high degree of intransparency in the call center market makes the search for the right provider very complex. Despite significant investments in time and money, benchmarking of providers is extremely difficult and decisions can rarely be made on the basis of complete insights and knowledge. Therefore, 50% of service outsourcing projects fail.
 

With Snubes, you can easily find the right call center to make your outsourcing a longterm
success. Read on to learn how.

Benefit from our
93% Outsourcing Success Rate

Tiring provider research, phone calls to pre-select providers, long Excel lists to keep an overview - with Snubes, all that is a thing of the past. We help you find and manage service providers across the globe, all in one digital platform and 100% free of charge.

  • Use our tender wizard for a simple and accurate search or RFP process.
  • Benefit from global benchmarks and qualified data on hundreds of active providers.
  • Enjoy the world’s smartest matching platform and full service offering for additional value.

Trusted by Hundreds of Clients

snubes-customer-logos

This Is How We Revolutionize Your Call Center Outsourcing

Access the
world’s largest
call center
outsourcing
platform
Leverage our
no hassle
process
for call
center search
and selection
Find the
perfect match
that truly fits
your individual
needs 
Get the most
out of your
outsourcing
with our expert
call center
management
OUR OFFERING

Snubes Has Created a
Successful Data-Driven Offering

Global
Platform

  • Over 400 active providers with millions of data points 
  • High likelihood of finding the perfect match
  • Outstanding sourcing speed thanks to smart provider matching

Qualified
Providers

  • Audited and exclusive performance data 
  • Attractive track record with 93,2% success rate
  • Expert matching support from our experienced
    outsourcing specialists 

Smart
Tools

  • Tender wizard for easy, accurate RFP process 
  • AI-driven matching intelligence with 33 different features & millions of data points 
  • Smart analytics for “Platform Plus” clients

We Guide You Through the Entire Outsourcing Process

PLATFORM

Call Center Matching

Leverage our stress-free process to find
the perfect match that truly fits your needs

  • Access the world’s largest call center
    outsourcing platform
  • Get in contact with the right providers
    in weeks instead of months
  • Only get suitable offers

PLATFORM PLUS

Call Center Management

Get the most out of your outsourcing with
our expert call center management

  • Enjoy all benefits of our matching service
  • Flexible call center choice without
    additional costs or effort for you
  • Focus on your core competencies
    while having peace of mind
HOW IT WORKS

We Accompany You in Your
Outsourcing As Far As It Suits Your Needs

Whether you just need help finding the right call center or want to hand over the management of your entire outsourcing project, we can help you put together the right package for your needs.

snubes-how-it-works

With our call center matching service, Platform, you simply register on our platform for free, set up an account and create a perfect briefing in no time at all with the help of our smart questionnaire. Then, our AI matches your requirements with the 400+ call centers on our platform and, with the support of our outsourcing experts, creates a shortlist of providers that are a perfect fit for you. All you have to do is decide on a call center using exclusive insights.

If you would also like to use our call center management service, Platform Plus, we will not only support you in the search and selection of a suitable provider, but will also take over the complete management afterwards. This includes, among other things, the setup of the call center and the training of the agents and, of course, the supervision of operations including quality and complaint management and the optimization of the cooperation between you and the call center.

susanne-burger-kollex
logo-kollex Susanne Burger,  Managing Director
logo-kollex Susanne Burger,  Managing Director

Thanks to the Snubes platform, we were able to skip a large part of the outsourcing process and directly received a shortlist of suitable providers.

Florian Götz
ervin-logo-transparent Florian Götz,  Assistant to MD
ervin-logo-transparent Florian Götz,  Assistant to MD

Snubes was the ideal approach for me. The service is free, requires little effort and the result is right.

Jan Brenneke
Talixo Logo comp Jan Brenneke,  VP Operations
Talixo Logo comp Jan Brenneke,  VP Operations

Finding a suitable outsourcing service provider through Snubes was very easy and our personal consultant helped us every step of the way. This is how we found a suitable partner.

Get Started with Snubes

Do you have questions about our products, our service or are you interested in a consultation? Feel free to fill out a contact request so that we can get in touch as soon as possible.

Contact us

Do you already have a specific outsourcing project in planning? Feel free to fill out our quick request. We will contact you as soon as possible to jointly assess which of our services suits you best.

Send a request

Do you already know exactly what you want and don't need any more advice? Then post your project directly on our platform to be matched with the right call center for free.

Sign up for free